Terms and Conditions

  1. General Terms and Conditions (GTC) for the online shopwww.bagvolution.com
    Status: [01.01.2024] Scope:
    These terms and conditions apply to all orders and contracts placed via the online shopwww.bagvolution.combe completed.

  2. Trademark ownership, proof of trademark registration EU:
    EU registered trademark: 018947597
    https://register.dpma.de/DPMAregister/marke/registerHABM?AKZ=018947597&CURSOR=0

  3. Contracting party:The contract is concluded with DokuPit GmbH, Schulstraße 14A, A-3300 Amstetten. You can contact us by email at office@bagvolution.com or contact Susi by phone at +436769795653 on working days from 8:00 a.m. to 4:00 p.m.

  4. Product presentation:The product presentation on our online shop does not constitute a legally binding offer, but rather an invitation for the customer to submit an offer.

  5. An order:You can place your order via our online shop. By submitting your order, you are making a binding offer to purchase the ordered goods.

  6. Prices:All prices are in euros and include VAT. Shipping costs are not included in the price and are shown separately.

  7. Payment:You can pay by credit card, PayPal or bank transfer. If you pay by bank transfer, we will send you an invoice with the necessary information.

  8. Delivery:Delivery takes place within the EU. The delivery time is usually 2-3 working days (except Crystal Table Lamp L & S) from the day your order is dispatched.

  9. Retention of title:The delivered goods remain our property until full payment has been made.

  10. Right of withdrawal:You have the right to cancel the contract within 14 days without giving any reason. Please note our cancellation policy, which will be sent to you by email together with the order confirmation.

  11. Warranty:The statutory warranty provisions apply. In the event of defects, please contact us to find a solution.

  12. Disclaimer:The use of Bagvolution products is at your own risk. The seller assumes no liability for damage caused by improper application or incorrect use of the products.

  13. Damage to materials:The seller is not liable for damage to materials, color changes or other undesirable effects due to incorrect use.

  14. Customer's responsibility:The customer is responsible for careful use according to the instructions. Damage caused by improper use is the customer's responsibility.

  15. Recommendation prior examination:Before cleaning, caring for, impregnating or repairing your surfaces/materials, it is recommended to test them on an inconspicuous area to rule out possible reactions or damage.

  16. Disclaimer of liability for consequential damages:
    The seller is not liable for consequential damages, lost profits, loss of data or personal injuries due to incorrect use.

  17. Changes and Disclaimer:
    The seller may change composition or application recommendations without notice.The customer releases the seller from claims and liabilities resulting from the use of the product.

  18. Data protection:We use your personal data solely to process your order. You can find further information in our privacy policy.

  19. Image rights:The image rights for all product images shown in the online shop are held exclusively by the shop operator and are protected by copyright. Use of the images by third parties requires the express written consent of the shop operator. In the event of unauthorized use of product images from our online shop, we reserve the right to take legal action.

  20. Final provisions: The law of the Federal Republic of Austria applies. The place of jurisdiction is the St. Pölten Regional Court. Should any provision of these Terms and Conditions be invalid, the validity of the remaining provisions shall remain unaffected.